FREQUENTLY ASKED QUESTIONS
We accept payments via cryptocurrency and bank transfer only. We do not accept debit or credit card payments.
Credit and debit card transactions come with high commission fees. By avoiding these fees, we're able to offer lower prices and additional discounts to our customers through bank transfers and crypto payments.
Yes. All our products are brand new, sealed, and 100% original. We do not sell used or refurbished items.
Absolutely. Every product we sell comes with a manufacturer's warranty. Warranty details are provided along with your purchase.
All orders are shipped within a maximum of 1 business day. If your order is not dispatched within this time frame, you are eligible for a full refund.
We currently deliver to the United Kingdom and Ireland only.
No. We operate exclusively online. All sales and customer support are provided through our website.
Yes. Every product listed on our website is in stock and available for immediate dispatch. We do not list items we don’t physically stock ourselves.
Yes. We provide an official invoice for every order. It will be sent to your email, and a printed copy can be provided upon request.
Yes. We offer free setup assistance for all products that require installation. Support is provided online or via remote assistance, depending on the product.
You can return any product within 28 days of receiving it, provided it meets our return conditions. Please contact us for full return instructions.
We only sell products that are physically available in our own inventory. This allows us to guarantee fast delivery and accurate stock availability—no middlemen involved.
You can reach us through:
✅ Live Chat
✅ Email
✅ WhatsApp (via the contact number on our website)
We’re here to help with any questions, concerns, or support you may need.