Phone Number

+44 9324 562 13

Address

135A Lower Richmond Rd, Putney SW15 1EZ

E-mail

info@cullinanstore.com

Cancel & Refund Period

14 Business Days

Delivery Time

1-3 Business Days

Payment Refund Period

10 Business Days

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Absolutely. All product images are taken from the original items we ship. You will receive the exact same product as shown, in brand-new, sealed condition with an official invoice.

Where can I view my sales receipt?

Once your order is confirmed, you will receive an official sales receipt via email. Additionally, you can access your receipt anytime from your account’s order history page.

How can I return an item?

We offer a hassle-free return policy within 14 days of delivery. The product must be unused and in its original packaging. Simply contact our support team to initiate the return process.

Note: Return shipping costs are the responsibility of the customer unless the item is faulty.

Will you restock items indicated as “out of stock”?

Yes! We constantly update our inventory. If an item is marked as "out of stock," please click the "Notify Me" button on the product page to get an alert when it becomes available again.

Where can I ship my order?

We ship internationally to most countries. Shipping address must be complete and accurate to avoid delays. Orders are dispatched within 1 business day and typically arrive within 1 to 3 working days depending on your location.

What payment methods do you accept?

We currently accept Bitcoin and Bank Transfer (Wire Payment).
Unfortunately, Cash on Delivery (COD) is not available.

Please ensure your payment is completed after placing the order to avoid cancellation.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS