INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. What payment methods do you accept?

We accept payments via cryptocurrency and bank transfer only. We do not accept debit or credit card payments.

2. Why don't you accept credit or debit card payments?

Credit and debit card transactions come with high commission fees. By avoiding these fees, we're able to offer lower prices and additional discounts to our customers through bank transfers and crypto payments.

3. Are your products brand new and original?

Yes. All our products are brand new, sealed, and 100% original. We do not sell used or refurbished items.

4. Do your products come with a warranty?

Absolutely. Every product we sell comes with a manufacturer's warranty. Warranty details are provided along with your purchase.

5. How long does it take to receive my order?

All orders are shipped within a maximum of 1 business day. If your order is not dispatched within this time frame, you are eligible for a full refund.

6. Which countries do you deliver to?

We currently deliver to the United Kingdom and Ireland only.

7. Do you have a physical store?

No. We operate exclusively online. All sales and customer support are provided through our website.

8. Are the products listed on your website in stock?

Yes. Every product listed on our website is in stock and available for immediate dispatch. We do not list items we don’t physically stock ourselves.

9. Do you issue invoices for purchases?

Yes. We provide an official invoice for every order. It will be sent to your email, and a printed copy can be provided upon request.

10. Do you provide setup assistance for products that require installation?

Yes. We offer free setup assistance for all products that require installation. Support is provided online or via remote assistance, depending on the product.

11. What is your return policy?

You can return any product within 28 days of receiving it, provided it meets our return conditions. Please contact us for full return instructions.

12. Why do you offer a limited product selection?

We only sell products that are physically available in our own inventory. This allows us to guarantee fast delivery and accurate stock availability—no middlemen involved.

If you couldn’t find the answer you were looking for, we’re just a message away.
You can reach us through:

✅ Live Chat
✅ Email
✅ WhatsApp (via the contact number on our website)

We’re here to help with any questions, concerns, or support you may need.